I know, I was really disappointed when they got rid of trainer customization in these games. But I wasn't really expecting it since these remakes of older games, where trainer customization was a thing back then.
The Delta episode was definitely the light of the games for me. It was so intense and that cutscene when you rode Rayquaza into space was the best cutscene I have ever seen in a Pokemon game, hands down. I honestly enjoyed these games.
It really is, especially when you work in a school and and the kids can't hear you when you try to get them to line up so you can bring them out to the playground. That was the worst, I'm just glad my voice is coming back.