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3DS can't connect to Wi-Fi (Pokemon White 2)

Discussion in 'Technology Help' started by Guywhoiam, Dec 6, 2012.

  1. Guywhoiam

    Guywhoiam Dr. Researcher Man

    It says that it cannot connect because the Wi-Fi User Info from the Nintendo DSi (even though I am using a 3DS) system and the save data do not match.

    It then asks if it should update my Wi-Fi user data. I say yes and it attempts to connect. Then I get an error code 20109.

    White 2 is the only game that is having this problem, and it wasn't doing it till my 3DS got back from being repaired because of a broken screen.

    Anyone have a solution?
    Last edited: Dec 6, 2012
  2. gregjammer

    gregjammer Feather Trainer

    Not sure about this, but I wonder if your problem regarding "updating" your wi-fi settings revolves around erasing all wi-fi settings, including those regarding the settings for 3DS games as well. If I'm wrong on that, then another possibility involves the inability to access the Connection screen on pokemon white 2 if inserted in a 3DS rather than a DSi/DSi XL, unless you set it up via the system settings app on 3DS main(home) menu in the case of the 3DS(pin required to access 3DS wi-fi settings), and if that's the case, and you're encountering problems trying to do it in-game on a 3DS, maybe you're forced to either transfer settings using the transfer tool obtainable from the DSi Shop on DSi/DSi XL, AND "System Transfer" on your 3DS if you want to play White 2 online on a 3DS, or, worst-case scenario, if your old system is absent, without the ability to update settings in-game in the case of DSi vs. 3DS(can do on DSi, not a chance on 3DS, due to pin), then that's too bad, as you have no choice but to trade all your pokemon and start over on the new 3DS, if you want online that bad... :(

    ^ Source

    ^ pdf reader or the manual obtained w/ the 3ds at purchase time to get needed to get the above problem-related material.
  3. Guywhoiam

    Guywhoiam Dr. Researcher Man

    Thanks for the help, but that did not work.

    I am just going to contact Nintendo support.

    EDIT: If anyone else out there is having this problem, this thread helped me fix it.
    Last edited: Dec 8, 2012

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