So, there are 4368576438576348756348758345 topics on people complaining they have been banned unfairly. There is at least a new topic everyday, so instead of making a jillion topics, why not have one huge topic for it
But there are some rules that need to be put into place. When you complain about a ban, you must include the following things.
1. Logs. Logs are basically a copy of the conversation and show what was going on at the time of the kick. Now, I know some people cannot get logs, because either they don't log, or use java. And when you get kicked, it closes the chatroom window, so then you can't even take a screenshot.
So, if you were unable to get logs, or a screenshot, PM an OP who was there at the time, someone with either a @ or a % next to their name, and ask them for logs. Or, you can just say what your chatroom nickname was, and one of us can look through our logs and clarify. Which leads to another thing.
2. Include the nickname you used in the chatroom at the time. We will have a hard time helping you if you don't include the nickname.
3. Include the name of the operator who kicked you.
4. Include which chatroom you were kicked from. It must be either #SPP or #SPP-Wifi, any other chatroom we cannot help you with. If you get banned from the server itself, we cannot help you with that either. However, the server does have its own website, so you can go there for help.
http://www.purplesurge.com
5. Try to include the ban message you got when you were banned. You can find this in the status window, and it will look something like this.
[00:40] * You were kicked from #SPP by Aipom (Please do not offer Arceus for trading, as there is no legit way to obtain this pokemon as of now)
At the most, please at least include your nickname, that way we can look through our logs for the reason why you were banned.
Thanks.
EDIT: We've all heard it, the "My brother did something to my account and I am now banned please unban I didn't do anything HELP!!!!1111" excuses, and guess what? They're not going to fly. You are 100% responsible for what happens with your computer, so if you, your dog, brother, mom, aunt, cousin twice removed, etc, gets you banned, then you're banned until that ban has been served. Plus, 99% of the time those excuses are lies anyways.
But there are some rules that need to be put into place. When you complain about a ban, you must include the following things.
1. Logs. Logs are basically a copy of the conversation and show what was going on at the time of the kick. Now, I know some people cannot get logs, because either they don't log, or use java. And when you get kicked, it closes the chatroom window, so then you can't even take a screenshot.
So, if you were unable to get logs, or a screenshot, PM an OP who was there at the time, someone with either a @ or a % next to their name, and ask them for logs. Or, you can just say what your chatroom nickname was, and one of us can look through our logs and clarify. Which leads to another thing.
2. Include the nickname you used in the chatroom at the time. We will have a hard time helping you if you don't include the nickname.
3. Include the name of the operator who kicked you.
4. Include which chatroom you were kicked from. It must be either #SPP or #SPP-Wifi, any other chatroom we cannot help you with. If you get banned from the server itself, we cannot help you with that either. However, the server does have its own website, so you can go there for help.
http://www.purplesurge.com
5. Try to include the ban message you got when you were banned. You can find this in the status window, and it will look something like this.
[00:40] * You were kicked from #SPP by Aipom (Please do not offer Arceus for trading, as there is no legit way to obtain this pokemon as of now)
At the most, please at least include your nickname, that way we can look through our logs for the reason why you were banned.
Thanks.
EDIT: We've all heard it, the "My brother did something to my account and I am now banned please unban I didn't do anything HELP!!!!1111" excuses, and guess what? They're not going to fly. You are 100% responsible for what happens with your computer, so if you, your dog, brother, mom, aunt, cousin twice removed, etc, gets you banned, then you're banned until that ban has been served. Plus, 99% of the time those excuses are lies anyways.
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