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My Netgear Genie has a Runtime Error

Discussion in 'Technology Help' started by Lanik, Dec 23, 2011.

  1. Lanik

    Lanik Well-Known Member

    I've tried uninstalling Netgear before reinstalling, but it won't let me uninstall. I don't know who to contact about this, nor do I know what made this error show up on my desktop.

    ^ That's what the error prompt keeps saying. Has anyone had an issue with Netgear Genie like this one? Can I have some specific instructions?
     
  2. Fenix

    Fenix Tremulant

    That is a compatibility issue with your OS and the programming of the Netgear software you're installing.

    What is your OS? if it is XP, I found this hotfix with a google search.
     
  3. Lanik

    Lanik Well-Known Member

    My OS is Windows 7, so no, I can't use that hotfix.
     
  4. Fenix

    Fenix Tremulant

    Well I can't seem to find a Windows 7 specific solution... I did find this post though. Might be worth a shot I reckon (the English is broken though heh).
     

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