Can we do away with the sentiment of "well, they didn't have to say anything, so just be thankful we got a statement at all" please? For one thing it's a non-sequitur because it has absolutely nothing to do with the quality or relevance of the statement, and for another, while they might be absolutely required to give us a statement, to not do so or to do so poorly would be a poor business move. Like Creyk said, this is a business, not charity work. It's a mutual relationship. They give us something (quality games), we give them something (money). If the quality of the product they're offering declines, saying "well, just be thankful we're getting anything at all" might sound nice and cute, but when you consider the fact that we're paying more for this product than the previous line of products, it's actually slightly asinine.