Yikes! That must be a US thing, I have never experienced or even heard of stuff like that happen. And the used games are just a bin in the corner of the store around here.
Yeah, I envy your places, where you don't encounter the nonsense that I encounter. That being said, as others have mentioned, it's regional, and except for their anti-competitive tactics in buying up other businesses, it's more pronounced in some places than others. (Even then, the buying up of other businesses has mostly come to a halt, since larger retailers like Best Buy, Fry's Electronics, and Target have adopted similar pre-order bonuses, events, and promotions GameStop does to bring people in.)
I think I see a lot of this because I live in a part of the country where the gaming culture is more anti-Nintendo than usual. Even after all this time, Nintendo here has not shaken off the "kiddy" image--but because lots of
kids here don't want to be associated with Nintendo, the word had become "babyish," under the suggestion that Nintendo's output is too immature for anyone older than a toddler.
Woah how did they keep their jobs?
GameStop was run in a pretty lax way, at least at the time. Upper management and corporate didn't pay much attention to what was going on in the stores. For instance, when
Diamond and Pearl came out, there was supposed to be a pre-order bonus in which you'd get a Dialga stylus or Palkia stylus, depending on which version you get. One GameStop location, different from the other two I mentioned, refused to give out a stylus unless you bought both games, upon which you only got one and got to pick one. You'd only get both styli if you bought two copies of both versions (or four games total). I remember someone, not happy with this, showed the GameStop promotional material and how it worked. Turned out the manager was responsible for this, doing it under upper management's backs. (He also refused to look at the official rules and stomped out of the store, angrily standing outside the entrance for the next few hours.) For some reason, he was still there, months later, even after he was reported to corporate that he was not following the pre-order rules. He was eventually gone though--I'm guessing he was given a warning for it, and he broke the rules again later. (Yeah, Pokémon seemed to be at the center of all of these misadventures. It's the one game franchise with the most fiery, fervent hate because of how popular it's been and how well it sells.)
Sometimes, though, they
don't keep their jobs. You've probably heard of the loony fan, the person so passionate for or against something that they're willing to take any hit to themselves so they don't yield to the other side, like the sports fan who beats up fans of rival teams, not caring they'll get arrested. It's like that. It's like the young woman at a Best Buy who was going to sell me a game I wanted--until she found out it was for the Wii, upon which she got confused and concerned and didn't want to sell it to me anymore.
This tends not to happen with the Switch.
The only game I've ever had on the Switch that prompted a massive first-day download was Mortal Kombat 11, which I didn't even have to deal with because I preloaded the game.
If I recall correctly,
FIFA 2020 and
Spyro Reignited Trilogy have large first-day downloads too. The former, in particular, will take up almost 40 gigabytes as far as we know, and it's by far the largest game on the Switch, filesize-wise.