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Webcam suddenly not working

Blackjack Gabbiani

Clearly we're great!
I took a video of what was happening

Long story short, I put the webcam in and that's supposed to turn it on but it didn't. I did multiple searches for help but only found stuff telling me to update my drivers, and my computer said that all my drivers are up to date. The company was no help, saying that they'd connect me to a person in "up to ten minutes" but taking nearly an hour and then starting over when I asked the auto-reply what was taking so long.

So what happened and what can I do to fix it? It had been working just a day and a half earlier and I changed no settings.
 
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