ChloboShoka
Writer
My laptop is a HP Pavillion and runs on windows 8. Everything has been fine until Rock Turner crept onto my laptop. I deleted it and uninstalled it then it would keep coming back. Then all of a sudden today none of my programs on my laptop would load and couldn't get to the internet despite being able to on my tablet so it wasn't a wifi problem.
The programs such as chrome, itunes and all the windows apps would crash within 3 seconds of pressing the button.
I had an update on my laptop and thus the laptop restarted. I thought it would do the trick but then when I logged in all the text was corrupt. I can't log in with my windows account and I can't connect to any wifi. Every time I try to log in, it goes straight to the screen saver and takes me back to the log in screen.
The laptop is still in warrinty. I would like to try and fix it on my own if I can. I considered a factory reset but now I can't even get into my desktop.
Some pictures
http://shychloe.tumblr.com/image/98654826323
http://shychloe.tumblr.com/image/98675668498
http://shychloe.tumblr.com/image/98675747688
Thanks to anyone who can help.
The programs such as chrome, itunes and all the windows apps would crash within 3 seconds of pressing the button.
I had an update on my laptop and thus the laptop restarted. I thought it would do the trick but then when I logged in all the text was corrupt. I can't log in with my windows account and I can't connect to any wifi. Every time I try to log in, it goes straight to the screen saver and takes me back to the log in screen.
The laptop is still in warrinty. I would like to try and fix it on my own if I can. I considered a factory reset but now I can't even get into my desktop.
Some pictures
http://shychloe.tumblr.com/image/98654826323
http://shychloe.tumblr.com/image/98675668498
http://shychloe.tumblr.com/image/98675747688
Thanks to anyone who can help.