iPod Touch help

[mangaeyes]

I don't know if its the new iTunes update but suddenly my iPod won't work anymore. It won't let me do anything until I restore it but iTunes won't let me restore it!!!

When I plug my iPod in this message appears

So I click restore & update

It goes as it normally does I guess...

...then it comes up with this message. Then it all starts again.




I looked on the Apple website and I've tried restoring it on another computer (the same thing happend) and I tried turning my laptop off and then turning it on again. I also tried reseting my iPod but that did nothing. I'm also 95% sure that my antivirus has no interference with my iPod contacting Apple during the restoring (as their website suggests might be the problem) so I ruled tht out.

Without restoring it I basically can't use my iPod Touch that I spent £150 of my Christmas money on. Please help!!!

 

[Noctourniquet]

Check that you have the latest version of iTunes. I have had similar problems like this one before, and updating helped.

 

[mangaeyes]

Check that you have the latest version of iTunes. I have had similar problems like this one before, and updating helped.

Yes I only just downloaded it last night. I ws wondering if maybe the new update was causing the problem?

 

[Noctourniquet]

That's possible, if the problem only started happening then. Can you access another computer at all?

 

[mangaeyes]

That's possible, if the problem only started happening then. Can you access another computer at all?

Yep I tried that as well. It still wouldn't restore.

 

[Noctourniquet]

Then it's likely a problem with the iPod. Does it respond in any way while turned on?

 

[mangaeyes]

Then it's likely a problem with the iPod. Does it respond in any way while turned on?

Yeah your right. I phoned Apple yesterday they said its in th actually iPod so they're gonna send me a new one. I love warranty.

Thanks for your help.